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FAQ
How soon will I receive my order?
For the majority of orders for latex clothes we need 3-5 days to produce them and ship (if it’s a peak or holiday season, the process may take 7-14 days).
Most of our leather products are in stock, however sometimes we need to manufacture products for you after we have received your order. In this case, we need 6-7 days to prepare them.
Product from Leather Exclusive category are crafted after we have received a customer’s order. The production process takes up to 10 days until the moment of dispatch.
How do I select the correct size?
In all our product descriptions, we provide information about product length or a size chart. For latex products, a size chart is provided as a photo of each product listing.
If you’re unsure about selecting a correct option, please, email us your measurements and height and we will do our best to help you select the correct size.
If I have a non-standard size, how can I placean order?
If you want to order latex products and your measurements don’t match any on a size chart available at our shop, select the Custom option when placing an order and send us your measurements via e-mail.
If you need other sizes for leather accessories, lingerie, or bondage items, please send us an e-mail and we do everything possible to fulfill your custom order.
Can I cancel my order?
You can cancel your order within 24 hours after placing it and get a full refund.
Please note that items with customization or custom order made for your individual measurements can’t be cancelled for obvious reasons.
Where is my order made?
All items, which you can order from our website, are made by our team in Ukraine.
How can I pay for my order?
You can pay using PayPal, VISA, MasterCard, American Express, Apple Pay, Discover, JCB, and Diners Club